Delivering bad news

👉🏿Privacy: private room or private place.
👉🏿Prepare yourself review the history and the testing
👉🏿 No disturbances
👉🏿 All are in the meeting area or the room or on the phone or video conferencing
👉🏿 What is the patient know👉🏿How much does a family and the patient wants to know 👉🏿Sharing the information in a straightforward way 👉🏿Responding to the patient and family members feelings 👉🏿Learn to cope with emotional responses👉🏿 Let them ask questions and set the pace
👉🏿 Let them express their feelings and the fears
👉🏿Give them a chunk of information and observe them with the absorb the information
👉🏿For further reading is EPEC training module and Dr. Robert Buckman

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